Privacy Policy
Overview
ChartAnalysis is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
Account Information
When you create an account, we collect your email address and login credentials. This information is used to manage your account and provide access to our service.
Uploaded Chart Images
When you upload chart images for analysis, we temporarily process these images to perform technical analysis. Uploaded images are analyzed and then permanently deleted from our servers within 24 hours.
Usage Metadata
We track basic usage information including the number of analyses performed, your subscription plan, and account activity dates. This data helps us understand how our service is being used and improve it.
How We Use Your Information
- •To provide and maintain the chart analysis service
- •To manage your account and process subscription payments
- •To communicate important platform updates and security notifications
- •To improve our service based on usage patterns and feedback
Data We Do Not Collect
We do not access external market data APIs, real-time price feeds, or live trading data. We do not monitor your trading accounts or market positions. Our analysis is limited to the chart images you explicitly upload to our platform.
Data Security
We implement industry-standard security practices to protect your data, including encrypted connections (HTTPS) and secure password storage. However, no security system is completely impenetrable, and we cannot guarantee absolute protection against all unauthorized access.
Data Sharing and Third Parties
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data only with service providers who assist us in operating our platform and providing the service to you (e.g., payment processors, hosting providers). These third parties are bound by confidentiality agreements.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us through your account settings or email support. We will respond to your request within 30 days.
Cookies
Our platform may use cookies to remember your preferences and improve your experience. You can disable cookies in your browser settings if you prefer, though this may limit platform functionality.
Last updated: January 2025